Gong is a revenue intelligence platform that captures and analyzes customer interactions — calls, meetings, and emails — across your sales team. Integrating Gong with Frontegg allows your application to access calls and transcripts, users, interaction stats, the call library, workspaces, and CRM data on behalf of your users using Gong API credentials.
Gong does not offer self-service OAuth — it is gated behind the Gong Collective partner program — so the integration authenticates with a company-generated API key over HTTP Basic authentication. The key consists of an Access Key (used as the username) and an Access Key Secret (used as the password).
Prerequisites
Prerequisites
- A Gong account with technical administrator access — required to generate API credentials
- API access enabled for your Gong company (the API page appears under Company Settings → Ecosystem → API)
Sign in to Gong as a technical administrator. Open Company Settings → Ecosystem → API.
On the API page, click Get API Key (labeled Create in some Gong versions). Gong generates an Access Key and an Access Key Secret for your company.
Copy both values. You will need the Access Key and the Access Key Secret to configure the integration in the Frontegg portal.
The secret is shown only once
The secret is shown only once
The Access Key Secret is displayed only at creation time and cannot be retrieved later. Copy it now and store it securely. If you lose it, generate a new API key and update the credentials in the Frontegg portal.
Gong defaults to https://api.gong.io. If your company is hosted on a regional API host, the correct base URL is shown on the same API page. Note it down — you will enter it in the Frontegg portal in the next section.
Most companies use the default
Most companies use the default
Only set a custom API base URL if your Gong company uses a regional host. If the API page shows https://api.gong.io, leave the base URL field empty in the Frontegg portal.
Once you have your Access Key and Access Key Secret, configure the integration in the Frontegg portal:
- Open the Frontegg portal and navigate to [ENVIRONMENT] → Integrations → Gong.
- Enter the Access Key in the Access Key field.
- Enter the Access Key Secret in the API Key field.
- (Optional) If your company uses a regional host, enter it in the API Base URL field. Otherwise, leave it empty to use the default
https://api.gong.io. - Click Save.
Keep your credentials secure
Keep your credentials secure
Never share or commit your Access Key Secret to version control. Treat it with the same care as a password.