Multi-factor authentication (MFA) self-service

Enhance your user’s security by requiring them to verify their identity through multiple authentication methods.

Setting MFA policy per account

1. In the self-service portal, navigate to the Security tab.
2. Under the Security check up section, locate MFA and click Manage.

3. Open the Configuration tab.

4. Choose a policy: Force, Don’t Force, or Force except for enterprise SSO (if available).

Setting MFA policy per user

1. Upon first login, users will be prompted to select from available MFA options (excluding built-in authenticators as a first option).

2. Users receive recovery codes to save securely.

3. After initial setup, users can configure additional MFA methods in the self-service portal under the Privacy & Security tab.