Email template issues
Handle specific issues with email template configurations:
Why do I get an error when trying to save an email template?
Frontegg sanitizes email templates to ensure security and compliance, restricting certain tags that are considered unsafe. You can view the full list of restricted tags here.
If your email template includes a forbidden tag, an error will appear in the network logs identifying the problematic tag. For example, if you include the LINK tag, the error in the network tab will display:"errors":["The following tag is not allowed: LINK"]