## Gong integration

Gong is a revenue intelligence platform that captures and analyzes customer interactions — calls, meetings, and emails — across your sales team. Integrating Gong with Frontegg allows your application to access calls and transcripts, users, interaction stats, the call library, workspaces, and CRM data on behalf of your users using Gong API credentials.

Gong does not offer self-service OAuth — it is gated behind the Gong Collective partner program — so the integration authenticates with a company-generated API key over HTTP Basic authentication. The key consists of an **Access Key** (used as the username) and an **Access Key Secret** (used as the password).

Prerequisites
- A Gong account with **technical administrator** access — required to generate API credentials
- API access enabled for your Gong company (the API page appears under **Company Settings** → **Ecosystem** → **API**)


### Connect Gong

#### Step 1: Open the API settings in Gong

Sign in to Gong as a technical administrator. Open **Company Settings** → **Ecosystem** → **API**.

#### Step 2: Generate API credentials

On the API page, click **Get API Key** (labeled **Create** in some Gong versions). Gong generates an **Access Key** and an **Access Key Secret** for your company.

#### Step 3: Copy the Access Key and Access Key Secret

Copy both values. You will need the **Access Key** and the **Access Key Secret** to configure the integration in the Frontegg portal.

The secret is shown only once
The Access Key Secret is displayed only at creation time and cannot be retrieved later. Copy it now and store it securely. If you lose it, generate a new API key and update the credentials in the Frontegg portal.

#### Step 4: Note your API base URL (regional tenants only)

Gong defaults to `https://api.gong.io`. If your company is hosted on a regional API host, the correct base URL is shown on the same **API** page. Note it down — you will enter it in the Frontegg portal in the next section.

Most companies use the default
Only set a custom API base URL if your Gong company uses a regional host. If the API page shows `https://api.gong.io`, leave the base URL field empty in the Frontegg portal.

### Configure the Frontegg portal

Once you have your **Access Key** and **Access Key Secret**, configure the integration in the Frontegg portal:

1. Open the **Frontegg portal** and navigate to [ENVIRONMENT] → Integrations → Gong.
2. Enter the **Access Key** in the **Access Key** field.
3. Enter the **Access Key Secret** in the **API Key** field.
4. (Optional) If your company uses a regional host, enter it in the **API Base URL** field. Otherwise, leave it empty to use the default `https://api.gong.io`.
5. Click **Save**.


Keep your credentials secure
Never share or commit your Access Key Secret to version control. Treat it with the same care as a password.

### Additional resources

- [Receive access to the Gong API](https://help.gong.io/docs/receive-access-to-the-api)
- [Gong API reference](https://gong.app.gong.io/settings/api/documentation)
- [How to get your Redirect URL](/agen-for-work/connectors/redirect-url)